Privacy Policy

CFS Flooring LLC (“CFS Flooring,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request an estimate, communicate with our team, or otherwise interact with our services. This policy applies to visitors and customers in Oregon and the United States.

We may collect information you provide directly to us, as well as certain information collected automatically through your use of our website.

• Contact information: name, phone number, email address, and property address if you provide it.
• Project information: details about the flooring services you are requesting, including room types, material interests, project timing, budget preferences, and any notes, photos, or files you choose to submit.
• Website usage information: IP address, browser type, device information, general location, pages visited, and interactions collected through cookies or similar technologies.

We may use your information for legitimate business purposes, including:

• Responding to your inquiries and requests for estimates, consultations, or service information.
• Providing recommendations, scheduling appointments, confirming visits, and communicating about your project.
• Improving our website, services, customer communications, and overall user experience.
• Maintaining website security, preventing fraud, and diagnosing technical issues.
• Complying with applicable laws, regulations, legal processes, and enforceable requests.

If you provide your phone number, you consent to receive calls and/or text messages from us related to your inquiry, estimate request, scheduling, appointment reminders, project updates, and customer service follow-up. Message frequency may vary. Message and data rates may apply based on your carrier plan. You may opt out of non-essential text communications at any time by replying STOP or by contacting us directly.

We do not sell your personal information. We may share information with trusted third-party service providers that help us operate our website, forms, communications, customer relationship management tools, analytics tools, and related business systems, but only as reasonably necessary to provide our services or operate our business. We may also disclose information when required by law or when we reasonably believe disclosure is necessary to protect our rights, property, safety, users, or others.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, and enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no website, online form, or electronic transmission method can be guaranteed to be completely secure. For that reason, you should avoid sending highly sensitive information through general website forms unless specifically requested through a secure method.

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review their privacy policies separately before submitting information to them.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal exceptions. You may also opt out of certain communications by contacting us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

Last updated: April 2026.